The owner and face of Sylvia's Fabrics was recently named the winner of the Moree Thumbs Up Thumbs Down Customer Service Appreciation Award for November 2019, with a record 250 votes.

It's the second time she's won the award in 18 months, having won the May 2018 title.

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Sylvia has been running her business for 43 years and 9 months, making Sylvia's Fabrics one of the longest-serving businesses in Moree.

Her strive to please her customers is what has kept Sylvia going all these years.

"Pleasing all customers, many who have become such good friends of those years, [is what I enjoy most about my work]," Sylvia said.

Not only does Sylvia work full-time in her business, she also volunteers her time with The View Club, The Smith Family, Catholic Women's League, Moree Bootscooters, and Moree Community Choir.

Sylvia said she was honoured to win the Thumbs Up award for a second time, and thanked Ainslie Seccombe for the nomination, as well as everyone who voted for her.

"It is a great honour, however this is my second win and I feel I should nominate someone and set the ball rolling with that person," she said.

"For all the people who voted for me, you are wonderful and thoughtful and it is great to know what I am doing (which I love) is appreciated to such an extent, thanks to all.

"It is a joy to come to work every day, sadness and celebrations are shared and there are lots of laughs as well. Thanks so much to Tanya for her initiative and dedication to Thumbs Up."

Ainslie said she nominated Sylvia because she has been in business in Moree "for a very long time and works tirelessly for the community and she is always so helpful to all her customers".

Nominations for the December 2019 award are now open. To nominate who you believe deserves recognition head to the Moree Thumbs Up Thumbs Down Facebook page.