Long time Australia Post worker Tony Gadsby has won the Moree Thumbs Up! Thumbs Down! Customer Service Appreciation Award for January 2020.
Tony is the manager of the Moree Post Office and this year marks his 34th year of working with Australia Post.
He was born and bred in Bourke and being a butcher by trade, he went to Sydney in 1986 looking for a change in occupation.
Tony undertook a training course with Australia Post at Strathfield Training Centre for six months and completed his on-job training at Rozelle.
"I secured a job at Brewarrina Post Office for three years, then in 1990 a job opportunity came up at Moree Post Office," Tony said.
"So my wife Faye and our children moved to Moree initially for a three year period and 30 years later, we are still here. I was promoted to position of manager in 1999.
"There have been many changes since I first began employment with Australia Post, the most significant was the changeover to computers in 1993 and also going retail just after that".
The Australia Post Shop not only sells pack and postage products, there is an array of other products ranging from greeting cards, books, giftware, toys, mobile phones, stamp and coin collectables "As Seen On TV" products, television's, small household appliances, printers, cartridges, batteries, office and technology equipment and accessories
"I accept this award on behalf of all the Moree Post Office staff," Tony said.
"We work as a team to serve Moree and district, the staff I work with make my job enjoyable and I cannot praise them enough for the hard work they do.
"I must also give credit to the staff at our regional area head office who are always helpful and supportive. There are a lot of wonderful people who frequently use our business and we have built a strong rapport with many customers over the years.
"I enjoy the camaraderie of a country town. Moree is small enough for most of the community to know one another. Locally, wherever you need to go, its only 5 minutes away which is convenient".
Tony was nominated by Tina who said "he is a lovely person and him like any other person that crosses his path has bad days, but for Tony, you wouldn't think so, as he always provides service with a smile and is polite, helpful and talkative and this world could do with some more people like him."
"Thank you Tina, this was totally unexpected. I appreciate the thoughtful gesture," Tony said in response to Tina.
"I would like to congratulate the other nominees. I feel very privileged to have been chosen and it's nice to receive positive feedback.
"I just try to treat people the way I would like to be treated and if I can help someone I will. That's just the Aussie way and the way I was raised.
"I am also very grateful to all the people that have taken time to vote, write wonderful comments on the Thumbs Up Thumbs Down Facebook page and to those who have approached me in person, I am very humbled by it all"