DELUXE Café Moree is the winner of the Moree Thumbs Up Thumbs Down Customer Service Appreciation Award for February – the second time the local business has received the award after also being successful in 2016.
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Moree resident Darryl Brady nominated Deluxe Café for their "excellent customer service and fundraising for Moree District Hospital and other worthy associations within the town”.
Deluxe Café owner Cindy Poulos thanked everyone for voting.
“Many, many thanks everyone! It’s a great honour to be recognised in this way,” she said.
“The people that should also be praised are our customers who continually support our little coffee trailer.
“Congratulations also to all businesses, individuals and community groups that have been nominated for this award, not just this month but since the monthly Thumbs Up Thumbs Down award for recognition began.
“And a big thank-you goes to Darryl Brady for nominating us. Darryl is a regular customer who always makes people smile when he drops in for his coffee – he’s a very caring and giving person and is involved in a lot of community groups and events. His charity work in Moree goes unnoticed, so don’t be surprised to see him nominated for this award in the coming months.
“Thumbs up as well to Tanya Fitch for coming up with such an inspiring concept.”
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This year, Deluxe Café will be 11 years old on April 25.
“That was our first day of trade at the Moree Show on Anzac Day in 2008,” Cindy’s husband Bill said.
“Back then we only worked weekends up until the week after the October long weekend the same year, when we set up Monday to Friday in our current position.”
The original Deluxe Café was owned and operated by Bill’s parents, Manuel and Gipsey Poulos. It was situated where the ladieswear section of Assef's now is and closed in 1970.
In 2011 Deluxe Café started a tip jar, with all money raised donated to Moree Hospital.
Up to December 2018, a staggering $22,135 has been raised.
“This is all thanks to our very generous customers who regularly drop their loose change into our tip jar,” Bill said.
“Because of their continual support we have been able to raise this money despite these drought-ridden times that are affecting farms and businesses right across the north and north-west.
“In recent years the money has helped purchase equipment at Moree Hospital and has supplied special hospital ward chairs and Connex spot monitors just to name a few items – and it’s all because of our very, very generous customers.”
Darryl Brady said Deluxe Café’s win was “well-deserved”.
“Congratulations also must go to the runners-up for their nominations and their many supporters who voted for them," he said.
“Well done to you all and thanks to Moree Thumbs Up Thumbs Down for giving local businesses and their hard-working staff the recognition that they truly deserve."
Nominations for the March award are now open and will close on Sunday, February 10. If you are not already a member of the local group and want to join or find out information login to Facebook and type Moree Thumbs Up Thumbs Down in the search bar.