Local taxi driver Darrel Bird wins Moree Thumbs Up Thumbs Down Customer Service Appreciation Award for January

WELL-DESERVED: Darrel Bird receives his Customer Service Appreciation award for the extra care and effort he puts into his job as a taxi driver.
WELL-DESERVED: Darrel Bird receives his Customer Service Appreciation award for the extra care and effort he puts into his job as a taxi driver.

Local taxi driver Darrel Bird has won the Moree Thumbs Up Thumbs Down Customer Service Appreciation award for January 2019.

Darrel has been a taxi driver in Moree for 32 years and is well known for going above and beyond in his job. 

He drives the only wheelchair accessible taxi (WAT) in town and provides a large service to the elderly and people with disabilities.

“I feel very proud of it, really,” Mr Bird said when he found out he had won the award.

He was nominated by Luanne Andrews because of “the care he puts into his job”.

Local resident Tanya Fitch, who is also a paraplegic, regularly uses the WAT to get around town.

“Darrel is marvelous at his job and he goes over and beyond, he is definitely a vital asset to the local taxi service,” she said.

“He is very helpful and assists with more than just driving his customers from A to B.

“Darrel is a wonderful person who genuinely cares about his customers and ensures that they are able to get out into the community to participate in all aspects of activities, whether it be social, shopping, medical appointments, vocational or community based.

“Darrel is a kind hearted person who is compassionate and understanding of the needs of his customers who need to use an accessible Taxi.” 

Mr Bird said his job is made easier by the kind people he services.

“I do enjoy it, the people in wheelchairs are very good to me. I don’t mind doing it,” he said.

“I just make sure I do it right. They treat me very good too, they’re very good to me.”

Mr Bird has been driving taxis for a long time now, but can’t see himself stopping any time soon.

“I just stayed there. I’m still here, hopefully a bit more time in it.

“I thank the customers, they’ve been good to me.”