Moree Hospital’s administration team has been recognised for their outstanding work and excellent customer service at Hunter New England Local Health District’s 2018 Excellence Awards.
The administration team were awarded Support Team of the Year, which recognises a team that do not provide direct, front-line patient care but have made an outstanding contribution that supports outcomes for patients and/or staff of Hunter New England Health.
Hunter New England Health Mehi sector general manager David Quirk said it’s a very prestigious award, with teams nominated from across the Hunter New England Health District.
“It’s really quite a big achievement to win Support Team of the Year,” he said.
“Across the whole of the Hunter New England Health District, the Moree team was successful against quite a strong field.
“I just want to say congratulations and my personal appreciation for the prestige it brings to Moree Health Service.”
With a large proportion of the team Aboriginal, Mr Quirk said it’s great to see the “huge” improvements in the way Aboriginal people are employed and retained in the Moree health service.
“It goes back to the Reconciliation Week theme, ‘Because of her we can’ – the Moree team are all women and mostly young which is terrific. They’re great role models,” he said during a celebratory morning tea.
“Many of these positions were won on merit, they were not Aboriginal-designated positions. The people given these positions were the best for the job.
“It’s a fantastic effort from each and every one of you. What makes a great team is the sum of all the parts working together.
“You’re the first people who represent our organisation and you do a fantastic job. For the people in the back offices, that’s really important as well, you keep things ticking over.
“Thank you so much, I appreciate it.”
Moree Hospital’s acute health service manager Bronwyn Cosh said the Moree admin team, which consists of 14 members, are very deserving of this honour.
“We’re really proud of them,” she said.
“They are regularly commended for their high performance in all aspects.
“There is consistent feedback from visitors, other health services and the community about the professionalism, friendliness and helpfulness of this team.
“They operate at an extremely high level in data collection, task completion, assisting others within their team and engaging with the other multidisciplinary members of the team to ensure smooth service provision.
“With 70 per cent of the admin team being Aboriginal, they regularly participate in the Moree Aboriginal Collaborative meetings and the on-site Aboriginal peer group meetings to advocate and give advice on changes required within the service.”
Since only four members of the team could attend the awards, held in Newcastle on Thursday, August 23, Moree Hospital held a celebratory morning tea on Thursday, August 30 to present the award to all 14 team members.
The awards celebrate the pinnacle of clinical excellence, quality, innovation and outstanding achievement across the Hunter New England Health District