+60d ago

Home Owner Solutions


Base pay $30 - $32/hr
Permanent Temporary Standard business hours
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Full job description

Your new company

As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

  • Monday to Friday on a rotating roster between the hours of 8am to 8pm
  • Top 4 Banks
  • $31.25/hour + super
  • Full-time job opportunity
  • Office based training, with the opportunity to work from home

Your new role

You will be responsible for handling customer enquiries in an inbound call centre environment for Mortgage Solutions. Your role will be to discuss and resolve mortgage enquires pertaining to construction loans, organising payments, changing of direct loan payments and frequency, general enquires and interest rates. The role also includes conversations with Brokers and mobile lenders who call on behalf of their customers

What you'll need to succeed

You will have a genuine passion for providing first class customer service and you will also be looking for the ongoing stability and professional development opportunity of a temp to perm role. Notably, you have the ability to listen to the customer’s needs whilst operating various systems at one time, you have exceptional communication skills, the desire and determination to work towards individual targets and team goals.

What you'll get in return

  • 8 weeks of an in-depth, industry leading training program
  • Ongoing coaching
  • Career progression opportunities
  • Work for a highly reputable organisation
  • Full-time job opportunity
  • Temp to perm role

What you need to do now
If you're interested in this role, click 'apply now'. Alternatively, please send an up to date CV to Tasha.Goonting@hays.com.au

LHS 297508 #2551009


Perks & benefits
Work From Home
Pay comparison
Market average based on all Mortgages & Loans jobs in Australia
Base pay range
$30 - $32/hr
Market average
$19 - $31/hr
60 jobs
$31 - $42/hr
608 jobs
$42 - $53/hr
595 jobs
$53 - $65/hr
11 jobs
$65 - $76/hr
13 jobs
$76 - $506/hr
11 jobs
Market average

Job details
Date posted
2 Sep 2021
Banking, Superannuation & Finance
Mortgages & Loans
Base pay
$30 - $32/hr
Contract type
Work type
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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